System maintenance, inspection, rehabilitation, and replacement

System maintenance and rehabilitation has been a part of MSD’s operations for many years; MSD Project Clear continues this work on an accelerated schedule as part of other system improvements. System maintenance and rehabilitation is critical to MSD Project Clear’s commitment to quality customer service and to MSD’s mission statement “To protect the public’s health, safety, and water environment by responsibly providing wastewater and storm water management”.

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Fats, oils, and grease

Just as fats, oils, and grease (FOG) clog our arteries, they also clog pipes both inside your home and outside in our sewer system. Once the grease is in the drain, it sticks to the sides of sewer pipes, both on your property and in the public sewer system. Over time, the grease will build up and block the pipes. Even if you don’t experience back-ups, you could be impacting your neighbors downstream, leading to costly repairs and cleanups or sewer overflows that damage the system and pollute our waterways.

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Emergency response

MSD Project Clear responds to emergencies throughout the service area. The emergency team aims to respond to 90% service calls within four hours.

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